Paid for my Subscription but won’t let me access the App

I previously used the Sanford Guide gold app. It was ok, but not exactly a very user friendly app. When my subscription expired, I switched over to this new app. The subscription for iPhones costs $29.99, significantly more expensive than the good old reliable paper version. I plunked down my money for the convenience factor and clicked the subscribe button. After entering my iTunes credentials, it goes into an endless “Verifying” stage. I left it in this stage for over an hour and I still haven’t gotten through to the end. I have received a confirmation from Apple that my subscription order was completed. However, I cannot access the information that I have paid for. I have tried multiple times on multiple devices. I’ve deleted the app and reinstalled. No luck. The Sanford Guide is a good guide in paper format but they haven’t figured out how to adapt it to modern technology. this would be ok if the program actually worked after you paid your $30. STAY AWAY until fixed!!

MOIDMD about Sanford Guide